Strategic planning is about leadership, and includes establishing the direction for an organization by setting broad goals and targets. Planning takes into account the mission and values of the agency, and identifies the challenges and opportunities defined by the external environment. Mitigating risk and capitalizing on opportunities may then be assessed in relation to the internal strengths and resources of the organization. In contrast, business planning is about management, and includes designing the programs and infrastructure necessary to support goals and achieve targets. Queenswood Consulting Group works with all staff - from executive to front-line workers - to develop clear strategic plans and practical business plans that are transparent, communicated, and supported throughout the organization.